{"xsrfToken":"1207d408-d490-450f-a5b2-63d62c88bab1_07408e3d0bfa3b7ae055eef70ee237a138a89b05_lout","branding":{"id":"6","key":"cdm","name":"Canal de Mejoras","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00274f","headerLinkHoverBGColor":"#00274f","headerBadgeColor":"#00274f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/57bc28d1-2940-49b3-a747-f9e57870bd4c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZGE1ZTIyNC1kOTJmLTQ4MzUtOWNlYi1mODIzYjMyMjhjNzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU3YmMyOGQxLTI5NDAtNDliMy1hNzQ3LWY5ZTU3ODcwYmQ0YyI6WyJyZWFkIl19LCJleHAiOjE1NzEzMzgxNDYsIm5iZiI6MTU3MTMzNzQ4Nn0._8PWLxUQbcFsalr1hYndIvbAJb3Sh7Dto0MU5Au5ivY&client=1da5e224-d92f-4835-9ceb-f823b3228c70&mode=fit","logoId":"57bc28d1-2940-49b3-a747-f9e57870bd4c","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al Centro de Soporte y Servicios Zig-Zag","sharedPortalName":"Centro de Soporte Zig-Zag","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"inglés (Estados Unidos)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de Soporte y Servicios Zig-Zag","sharedPortalName":"Centro de Soporte Zig-Zag","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#0074e0","helpCenterTitleColor":"#1044eb","bannerMediaApiUrl":"https://api.media.atlassian.com/file/38508695-620c-4552-9d9c-b20adbca67bd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZGE1ZTIyNC1kOTJmLTQ4MzUtOWNlYi1mODIzYjMyMjhjNzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4NTA4Njk1LTYyMGMtNDU1Mi05ZDljLWIyMGFkYmNhNjdiZCI6WyJyZWFkIl19LCJleHAiOjE1NzEzMzgxNDYsIm5iZiI6MTU3MTMzNzQ4Nn0.Nxajo48VKEchZQpxx8RoUQEz6UeCWWXFjsimre3cLt4&client=1da5e224-d92f-4835-9ceb-f823b3228c70&height=300&mode=fit","bannerMediaApiFileId":"38508695-620c-4552-9d9c-b20adbca67bd","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"6","key":"cdm","projectId":10008,"serviceDeskId":6,"name":"Canal de Mejoras","description":"<p>Bienvenido(a)<br> Este es el Canal de Mejoras Zig-Zag Educaria, aquí podrás generar un reclamo, sugerir una mejora a cualquier proceso de la compañía, además de enviar felicitaciones cuando te sientas satisfecho con el servicio entregado.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":true,"reqTypes":[{"id":"79","name":"Oportunidad de Mejora","descriptionHtml":"","callToAction":"Oportunidad de Mejora","introHtml":"<p>¿Necesitas ayuda para resolver un problema o realizar un reclamo. Selecciona esta opción para solicitar asistencia.</p>","icon":10483,"iconUrl":"https://zigzag-educaria.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10483","groups":[21],"key":""},{"id":"73","name":"Sugerencia","descriptionHtml":"","callToAction":"Sugerencia","introHtml":"<p>Con esta opción nos puedes ayudar a implementar posibles nuevas acciones o funcionalidades.</p>","icon":10448,"iconUrl":"https://zigzag-educaria.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10448","groups":[21],"key":""},{"id":"78","name":"Reconocimiento","descriptionHtml":"","callToAction":"Reconocimiento","introHtml":"<p>Con esta opción nos puedes enviar una felicitación por el servicio o por los productos entregados.</p>","icon":10432,"iconUrl":"https://zigzag-educaria.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10432","groups":[21],"key":""},{"id":"74","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10474,"iconUrl":"https://zigzag-educaria.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10474","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"General"}],"orderMapping":{"21":[79,73,78]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"65f9ea77-e4cb-3a97-af0d-f016240d24ce","appLinkName":"System Confluence","appLinkUrl":"https://zigzag-educaria.atlassian.net/wiki","spaceKey":"CDM","spaceName":"Canal de Mejoras","spaceUrl":"https://zigzag-educaria.atlassian.net/wiki/spaces/CDM"},"labels":[],"projectKey":"CDM","serviceDeskId":6},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CDM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Centro de Soporte Zig-Zag","description":"<p>Bienvenido al centro de ayuda, estamos aqu&iacute; para ayudarte. Genera una solicitud a partir de las opciones proporcionadas.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://zigzag-educaria.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=zigzag-educaria","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1207d408-d490-450f-a5b2-63d62c88bab1_07408e3d0bfa3b7ae055eef70ee237a138a89b05_lout","baseUrl":"https://zigzag-educaria.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["enero","febrero","marzo","abril","mayo","junio","julio","agosto","septiembre","octubre","noviembre","diciembre"],"monthsShort":["ene","feb","mar","abr","may","jun","jul","ago","sep","oct","nov","dic"],"weekdaysShort":["dom","lun","mar","mié","jue","vie","sáb"],"weekdays":["domingo","lunes","martes","miércoles","jueves","viernes","sábado"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1da5e224-d92f-4835-9ceb-f823b3228c70","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}